Liza Clifford Professional Bra Fitting - Official FAQ
Expert support. Honest guidance. Courage in every curve.
1. FITTINGS & APPOINTMENTS
Yes - all fittings are by appointment only, ensuring that you receive our full, personalised attention in a private, comfortable environment.
Book at: https://lizaclifford.com/pages/appointments
Book at: https://lizaclifford.com/pages/appointments
Absolutely. You’re welcome to book two or more fittings at the same time, with each person receiving their own specialist and consultation.
If bringing a friend or partner gives you courage, please do - we love supporting you in a supportive space.
Small children, however, often find it stressful when their mom needs to undress. For your comfort, we recommend arranging childcare off-site.
If bringing a friend or partner gives you courage, please do - we love supporting you in a supportive space.
Small children, however, often find it stressful when their mom needs to undress. For your comfort, we recommend arranging childcare off-site.
We are a consulting studio, not a walk-in retail store.
To collect an order, please book a free refit so a consultant is available:
https://lizaclifford.com/pages/appointments
https://lizaclifford.com/pages/appointments
Our studios operate almost entirely by appointment to protect your privacy and ensure accuracy.
If a consultant is free, we will assist - but walk-ins cannot be guaranteed.
If a consultant is free, we will assist - but walk-ins cannot be guaranteed.
Use the link in your confirmation email, or contact Head Office:
📞 087 135 9345
📱 082 655 1785 (WhatsApp)
📧 info@lizaclifford.com
Office hours: Mon–Fri, 8am–4pm
📞 087 135 9345
📱 082 655 1785 (WhatsApp)
📧 info@lizaclifford.com
Office hours: Mon–Fri, 8am–4pm
You will receive an automated email and payment confirmation. If not - or if payment didn’t go through - please retry or contact us to verify.
Yes! Our virtual fittings are incredibly accurate and available no matter where you live.
Book online or contact Head Office to assist manually.
Via video call, your consultant will guide you step-by-step - evaluating your current bra fit, taking measurements, and recommending sizes and styles.
It’s private, empowering, and highly effective.
It’s private, empowering, and highly effective.
Because we focus on accuracy, expertise and long-term comfort, not fast retail turnover.
Most stores fit from the shelf - we fit from training, anatomy knowledge, and product consistency.
This results in a dramatically better fit and a healthier, more supported experience.
Most stores fit from the shelf - we fit from training, anatomy knowledge, and product consistency.
This results in a dramatically better fit and a healthier, more supported experience.
2. FITTING FEES & PAYMENT
Our standard fitting fee is R350, which is deducted from your purchase on the day.
If you choose not to purchase or order anything, the consultation fee remains payable for the specialist’s time.
Teen fittings
✔ Free during the week
✔ R350 upfront on Saturdays (fully refunded with a purchase)
If you choose not to purchase or order anything, the consultation fee remains payable for the specialist’s time.
Teen fittings
✔ Free during the week
✔ R350 upfront on Saturdays (fully refunded with a purchase)
Yes - the fee is deducted from your purchase.
If you do not buy or order, the fee remains as the consultation cost.
If you do not buy or order, the fee remains as the consultation cost.
No - you may purchase on the day, later online, in-studio, or even from another boutique.
If you don’t purchase, the fitting fee simply covers the consultation.
If you don’t purchase, the fitting fee simply covers the consultation.
The discount is emailed to new subscribers. If you didn’t receive it, you may already be subscribed or it may be in your spam folder.
Yes - all studios accept card payments and vouchers.
For fittings, appointments are only confirmed once payment has been received.
For fittings, appointments are only confirmed once payment has been received.
3. SIZING, STOCK & PRODUCT QUESTIONS
Yes - we fit every size, from petite cups to fuller busts.
Every woman deserves comfort and support.
Every woman deserves comfort and support.
We may not have every size in every studio, but we can order any available style from our supplier or transfer from another LC studio.
Your fitting provides the most accurate size to purchase.
Your fitting provides the most accurate size to purchase.
We use UK sizing, the global standard for specialist lingerie.
If you haven’t been fitted by one of our specialists, your size is likely to change.
If you are committed to buying a specific size you already wear, it may be better to purchase from a service aligned with that approach.
For LC-fitted clients, your fitter will gladly check stock levels for you.
If you are committed to buying a specific size you already wear, it may be better to purchase from a service aligned with that approach.
For LC-fitted clients, your fitter will gladly check stock levels for you.
Yes - we stock a curated range from brands like Panache, Freya, Sculptresse and more.
If we don’t have your size in studio, we can bespoke-order from our supplier.
If we don’t have your size in studio, we can bespoke-order from our supplier.
Often, yes - depending on the structure of the bra.
Yes - our bra-sized swimwear range is available online and in studios.
If you have been fitted, your consultant can send a list of what is available in your size.
If you have been fitted, your consultant can send a list of what is available in your size.
You may browse online.
In-studio browsing is not possible without a booking, as our studios operate as consulting rooms, not retail floors.
Trying on swimwear still requires a fitting appointment.
In-studio browsing is not possible without a booking, as our studios operate as consulting rooms, not retail floors.
Trying on swimwear still requires a fitting appointment.
Yes - we regularly fit teens.
Benefits for teens under 20:
✔ Free weekday fittings
✔ 20% off bras, swimwear, and sports bras
✔ Guidance on when support is needed for growing bodies
Benefits for teens under 20:
✔ Free weekday fittings
✔ 20% off bras, swimwear, and sports bras
✔ Guidance on when support is needed for growing bodies
Yes - we have access to a wide range of colourways and can order anything available from our supplier.
At Liza Clifford, we operate as a professional bra fitting service, not a traditional lingerie
shop.
Because of this, your perfect bra may be located in another studio, incoming stock, or sourced from our UK partners.
This approach ensures you receive
Because of this, your perfect bra may be located in another studio, incoming stock, or sourced from our UK partners.
This approach ensures you receive
No. We believe bras should be chosen based on your unique shape and support needs, not stock availability.
Our fitters assess breast shape, tissue placement, support requirements, and movement - and only then choose the correct bra.
Our fitters assess breast shape, tissue placement, support requirements, and movement - and only then choose the correct bra.
Genuine, high-quality brands maintain consistent sizing across all colours.
If you’ve been told that different colours “fit differently,” it’s usually a way to sell available stock.
We do not use or support this tactic. Fit must be accurate regardless of colour.
If you’ve been told that different colours “fit differently,” it’s usually a way to sell available stock.
We do not use or support this tactic. Fit must be accurate regardless of colour.
We carefully select brands that are:
- Size-inclusive (petite to fuller bust)
- Reliable and consistent across all sizes
- Engineered for daily comfort and long-term support
If a brand does not meet these standards, we do not carry it. This ensures clients receive dependable fit and value.
- Size-inclusive (petite to fuller bust)
- Reliable and consistent across all sizes
- Engineered for daily comfort and long-term support
If a brand does not meet these standards, we do not carry it. This ensures clients receive dependable fit and value.
Your consultant checks stock across all six studios, upcoming deliveries, and our UK
fulfilment partner.
We then source your correct bra — rather than selling you an “almost right” alternative.
This ensures long-term comfort, support and confidence.
We then source your correct bra — rather than selling you an “almost right” alternative.
This ensures long-term comfort, support and confidence.
4. ORDER QUERIES, RETURNS & DELIVERY
UK pre-orders take up to 12 weeks (sometimes longer depending on international shipping delays).
You will receive tracking details once shipped.
You will receive tracking details once shipped.
Orders may take the full 12 weeks.
Please send your order number and we will track it for you.
Please send your order number and we will track it for you.
If you were fitted by LC, we will happily assist with an exchange or refit.
If you purchased a size fitted elsewhere, we cannot take it back, as we cannot carry uncurated sizing profiles.
If you purchased a size fitted elsewhere, we cannot take it back, as we cannot carry uncurated sizing profiles.
Yes - please book a free refit so we can assess what needs adjusting.
https://lizaclifford.com/pages/appointments
https://lizaclifford.com/pages/appointments
Paid vouchers never expire.
Promotional vouchers are valid for 3 months.
Contact us with your voucher code and we’ll check for you.
Promotional vouchers are valid for 3 months.
Contact us with your voucher code and we’ll check for you.
5. HOLIDAYS, OPENING HOURS & LOCATIONS
- - Kloof (Durban)
- - Illovo (Johannesburg)
- - Menlo Park (Pretoria)
-
- Tokai & Tygervalley (Cape Town)
Plus mobile studios & virtual fittings.
Full addresses appear in your booking confirmation email.
6. SPECIAL QUESTIONS
Yes - book a bra fitting and we will assess your activity level and recommend the best sports bra for your movement style.
Always - we are here to support you.
Contact Head Office:
📞 087 135 9345
📱 082 655 1785
📧 info@lizaclifford.com
📞 087 135 9345
📱 082 655 1785
📧 info@lizaclifford.com
Yes - our consultants specialise in maternity and postpartum bra fitting.
7. GROUP BOOKINGS & SPECIAL ARRANGEMENTS
Yes - we will arrange your appointments back-to-back so you can enjoy the experience together.
Contact Head Office for assistance.
Contact Head Office for assistance.
Not a problem. Virtual fittings are designed for women anywhere, no matter the city.
You can book from anywhere in the world.
You can book from anywhere in the world.
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