Liza Clifford Professional Bra Fitting - Official FAQ
Expert support. Honest guidance. Courage in every curve.
1. Appointments
A first-time professional bra fitting takes approximately 1 hour. Refit appointments take approximately 30 minutes.
Yes. We work by appointment to ensure every client receives a dedicated fitting experience without feeling rushed.
Yes, if a fitter is available. However, appointments always receive priority, so we recommend booking in advance.
Yes. Simply use their details when making the appointment.
2. During Your Fitting
Wear a comfortable bra if possible. Avoid heavily padded bras for the most accurate starting point, although we can fit you regardless of what you're wearing.
No. You'll only remove your top. Your fitter will guide you through the process while ensuring your comfort and privacy.
Yes. Every fitting takes place in a private fitting room with one professional fitter.
Yes. You're welcome to bring a partner, friend or family member.
Yes. Children are welcome, although bringing another adult can make your fitting easier.
No. We fit women of all ages.
Yes. Please contact us beforehand so we can recommend the most suitable studio and provide any assistance you may need.
3. Bra Sizes & Fit
Every lingerie brand fits differently. We fit according to how the bra supports your body rather than what the label says.
Different brands and bra styles are designed differently. A plunge, balcony, full-cup or sports bra may fit differently even in the same size.
Yes. Weight changes, pregnancy, breastfeeding, menopause and hormonal changes can all affect your size.
Hormonal changes during your menstrual cycle can temporarily affect breast size and sensitivity.
Every 6–12 months, or sooner if your body changes.
This is usually caused by an incorrect band or cup size rather than the straps themselves.
This is completely normal. We always fit to your larger breast for the best support.
4. Choosing the Right Bra
Your fitter will recommend styles based on your body shape, lifestyle and support needs.
We'll recommend the most suitable sports bra based on your activity level and support requirements.
Sports bras are designed to provide firm compression and support, so they naturally feel tighter than everyday bras.
Yes. Our trained fitters can assist with post-surgery bra fittings and support.
Yes. We can recommend suitable bras for every stage of pregnancy and breastfeeding.
5. Stock & Availability
Yes. We specialise in fitting a wide range of bra sizes.
Yes. Selected studios carry these ranges.
We'll check availability at our other studios or place a special order with our suppliers where possible.
Yes, where stock is available.
Yes. We can reserve stock for a limited period.
We'll contact you using your preferred contact method.
6. Online Shopping
Yes. We recommend being professionally fitted first so we can ensure you purchase the correct size. We deliver throughout South Africa.
We recommend a professional fitting first, although our team can provide sizing guidance if needed.
Yes, we can arrange for you to collect your order from your nearest studio.
We accept major debit and credit cards, approved online payment methods, PayJustNow, Stitch (Buy Now, Pay Later) and EFT where applicable.
7. Gift Cards & Vouchers
Yes. Gift vouchers can be purchased online and redeemed at any of our studios.
Gift cards are currently redeemable in our studios only.
No. Purchased gift cards do not expire.
7. Delivery & Returns
Delivery typically takes 3–5 working days for in-stock items, depending on your location.
Preorders can take up to 12 weeks.
Yes. Tracking information is sent once your order has been dispatched.
Yes. Returns are subject to our Returns Policy.
Please contact us with your proof of purchase and photographs so we can assess the item.
7. Bra Care
We recommend owning at least three bras — one on, one off, and one in the wash.
Bras are working garments. Their lifespan depends on how often they're worn and how well they're cared for. We recommend replacing them once they no longer provide the support you need.
This depends on how often you wear it and your activity level. As a general guide, wash your bra after several wears or sooner if you've perspired heavily.
Hand wash in cold water using a gentle detergent. Avoid fabric softener.
We do not recommend machine washing, as it can damage the fabric, cups and underwires.
Underwires are commonly damaged by machine washing, incorrect sizing or twisting the bra when putting it on.
This usually happens due to machine washing or incorrect storage. Padded bras should be stored with the cups nested to maintain their shape.
We generally do not recommend sleeping in your bra unless advised by a healthcare professional or following surgery.
7. General
Our professional fitters provide a personalized fitting experience focused on comfort, education, confidence and long-term support.
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